Bookings  
• All visits are by appointment so your time here can be calm and unrushed.
• Please arrive on time to enjoy the full flow of your treatment.
• If you drift in late, your service may be shortened, we have to right to refuse service for late comers.

Cancellations  
• Changes within 24 hours may incur a fee.
• No‑shows may be charged the full service amount.
• If you’re feeling unwell, please reschedule — your wellbeing comes first.

Health & Safety  
• Let me know about any allergies, sensitivities, or medical conditions before we begin.
• Appointments will be moved if you’re experiencing contagious symptoms.
• Some treatments may be gently adjusted during pregnancy.

Home‑Based Studio  
• The exact address is shared after booking.
• Karma Waves is a quiet, coastal‑inspired sanctuary — a space to soften and slow down.
• For safety and serenity, no extra guests or children unless approved by management.

Payments  
• Payment is made at the end of your service.
• Pricing may shift from time to time.
• Gift vouchers are valid for the period noted at purchase and are not redeemable for cash.

Your Experience  
• Every scalp and strand is unique, so results may vary.
• If anything feels uncomfortable, please share — your comfort guides the treatment.

Belongings  
• Please keep personal items safe, as I can’t take responsibility for lost belongings.

Privacy  
• Your personal details and conversations are held with care and confidentiality.

Right to Refuse Service  

Services may be declined if you arrive late, unless prior arrangements are in place

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